Greater Flexibility, On Your Schedule
Timed Deliveries Launch and Free Hub Collections Available
We’re giving you more control over how and when you receive your orders. Timed deliveries are launching from our Swindon Transport Hub, with a wider rollout planned, while free customer collection continues across our nationwide hub network.
Whether you need priority morning delivery or prefer to collect at a time that suits you, we have you covered.
UPDATE: 27th February 2025 — Pre-10:30 Deliveries Expanded Nationwide!
Following the successful launch of our pre-10:30 timed deliveries from the Swindon hub, we are excited to announce that this service is expanding to four more transport hubs across the UK.
Due to fantastic customer feedback and high demand, installers served by our Leeds, Telford, Peterborough, and Medway hubs can now access priority morning delivery slots.
Key Dates:
- Friday 27th February: Pre-10:30 options will appear on eligible customer portals.
- Monday 2nd March: The first expanded pre-10:30 deliveries will commence.
New Hubs & Postcodes Covered:
The pre-10:30 service is now available for the following areas:
- Leeds: BD, BB, BL, DN, HD, HG, HU, HX, LS, PR (Except 8 & 9), S, WF.
- Medway (Segen Warehouse): BN, BR, CT, DA, ME, RH, TN.
- Peterborough: CM, CO, EN, IG, LE (15 & 16), LU, MK, NN, PE1-8, PE9-38, RM, SG, SS.
- Telford: B, CV, CW, DE, DY, HR, LE (except 15 & 16), M, OL, PR (8 & 9), SK, ST, TF, WN, WR, WS, WV.
- Swindon (Ongoing): BA, BS, DT, GL, KT, OX, RG, SN, SP, TA.
All other areas can continue to select our reliable pre-1:00pm or standard Next-Day service (excluding Highlands and Islands).
Timed Deliveries
Back by popular demand, timed deliveries are launching from our Swindon Transport Hub and will roll out to areas surrounding our other hubs throughout the year.
From 16th February, customers in Zones 1 & 2 around Swindon (see map below) can book a pre-10:30am delivery, while all other zones can book a pre-1:00pm delivery.
Please note:
• Pre-10:30am delivery: £75
• Pre-1:00pm delivery: £45
• There are limited slots available
If timed delivery is available in your area, you’ll be able to select this option when placing your order via the portal.
Booking opens 16th February.
This pre-10:30 delivery service is rolling out to our other transport hubs – Leeds, Telford, Peterborough, Edinburgh, the Southwest, and Medway (Kent). Keep an eye out here on the portal, in our newsletter and on our social media channels.
Customer Collection Service
Prefer to collect your order? Free collection remains available from our strategically located hubs in Leeds, Edinburgh, Telford, Swindon, Medway, Peterborough, and Dublin.
Due to increased demand:
• Orders are capped at two pallets
• DPD deliveries are excluded from this service
Got empty pallets taking up space? You’re welcome to return all undamaged pallets when collecting your order — free of charge.
