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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Fox PowerQube PQ1 Range

Sep 7, 2026 | Product


At Segen, we’re always bringing you the latest tech...

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The Fox PowerQube PQ1 range is now available from Segen!

At Segen, we’re always bringing you the latest tech that really pushes the needle, and the PQ1 series from Fox is no exception! The all-new Fox PowerQube PQ1 series has officially arrived and is available to purchase now from the Segen portal!

Engineered directly from installer feedback, the PQ1 is smarter, stronger, and more refined. It retains the popular all-in-one stackable format, combining a hybrid inverter and BMS directly on top of EQ battery modules, while adding key upgrades designed for easier installation and higher performance:

  • Integrated Touchscreen: Features an onboard display for quick, seamless on-site commissioning without relying solely on an app.
  • Expanded Capacity: Inverter outputs now range from 3.7 kW up to 12 kW to support larger residential power demands.
  • 4 MPPT Trackers: Larger units feature an extra tracker for ultimate design flexibility across complex, multi-orientated roofs.
  • Built-In Connectivity: Fully integrated Wi-Fi and an onboard LAN port eliminate the need for external USB dongles.
  • All-Weather Design: Fully IP66-rated and equipped with internal battery heating for reliable outdoor installations year-round.

Next Steps

Ready to upgrade your next installation? The Fox PowerQube PQ1 series is available to order now! Log in to the Segen Portal to view live stock, packages, and trade pricing.

If you are not a Segen customer yet, click here to open an account!