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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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FINANCE. DELIVERED.

Flexible and affordable finance solutions for solar panels, energy storage systems, mounting and EV chargers.

Segen – who we are

Founded in 2004, Segen is a leading global renewables distributor, with a customer base of 3,000+ installers across the UK, and subsidiaries across the US, Europe, and Africa. The components in your new home solar system will be sourced exclusively from Segen, allowing you to take advantage of our audited supply chains, authenticity certifications, and market-leading warranty coverage. Our industry-leading quality empowers you to buy with confidence.

Why choose Segen finance?

Competitive financing rates

We aim to provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you.

Instant approvals

Under 10 seconds from submission to decision. Begin offering our financing to your customers according to relevant FCA regulations and credit checks.

Outstanding customer service

A simple credit application takes less than a few minutes. Our friendly customer support is here to help.

For businesses & homeowners

We offer a wide range of flexible financing options for commercial installations.

modern homes with solar panels on the roof

Rates and Terms

Segen finance is a credit broker, working with leading lenders in the market to offer competitive rates and term lengths, with minimal hassle to you.  The rates we offer are fixed term rates for the duration of the term length, so your customers can enjoy the same monthly repayments without the worry of rates increasing during the financing period.  Additionally, all hardware is provided without payment from you, allowing you to take on more projects without impacting your Segen credit limit.

Financing applications are quick, and decisions for both commercial and retail finance are given within minutes.  Allowing you to understand if your customer is paying via financing right from the onset.

What makes us different

Our goal at Segen has always been to make renewable energy more accessible. That’s why we launched Segen Finance, a platform that allows you to increase your customer conversion rate and increase sales by offering financing products, making solar easy and affordable for your customers.  Additionally, as we provide all of the hardware for financed systems, you can be confident that with Segen Finance, you are getting the highest quality systems at the best price.

Market Leading Brands

Segen offers the largest portfolio of solar panels, energy storage systems, mounting and EV chargers through strategic relationships with market leading brands such as:

Anker
Dyness
JA
Fox
Solaredge
Solis
Tesla
Pylontech
Renusol
Aiko
Esdec
Solarport
GSE Integration

Boost your sales potential by offering finance

Customer financing is targeted at potential customers who are on the fence about buying goods or services from your business because they are deterred by the upfront payment. Customer financing allows customers to enrol in an affordable payment plan so that they don’t have to pay all at once. Offering customer financing can help you make larger sales, make sales more often, and increase customer loyalty.

Here at Segen Finance we assist you in offering finance to your customers. Working with a wide range of lenders we aim to build a bespoke package. We understand that all businesses are different and delivering the correct finance product can be key to increasing sales and margins.

Finance Enquiry

Register your interest in Segen Finance, and we will keep you updated as to when our products are available. We look forward to welcoming you soon.

Segen Limited trading as Segen Finance is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 1013386 and registered address: 200 Fowler Avenue, Farnborough, GU14 7JP. Segen Limited is also registered in England & Wales with company number 05309114. We are permitted to act as a credit broker, not a lender.  We partner with lenders to offer a finance option to our customers. Details of our lender panel will be provided upon request.  We receive remuneration by way of commission from lenders for our credit broking activities which may differ dependent on the lender, details of which can be provided upon request.