Skip to content

Contact

FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes!

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

Useful links

Anker SOLIX Loyalty Program

May 6, 2026 | Product


Anker SOLIX Installer Loyalty Program, running from now till the end of the year...

Share by

Boost Your Business with the Anker SOLIX Installer Loyalty Program

At Segen, we are committed to supporting our installers with the best technology and the best rewards. We are thrilled to highlight the Anker SOLIX Installer Loyalty Program, running from now till the end of the year across the UK & Ireland.

Whether you are just starting your journey with Anker SOLIX or you are a high-volume pro, there is a massive cashback opportunity waiting for you every single month.


Reward Tiers: The More You Install, The More You Earn

The program is designed to reward growth. Depending on your monthly installation volume, you can claim significant cashback amounts (including VAT):

Tier Monthly Installations Cashback Amount (incl. VAT)
New Installer Your 1st Install! (One-Time Reward) €250 / £220
Advanced Tier 5 – 9 systems €1,000 / £850
Premium Tier 10+ systems €2,500 / £2,100


Why Join the Program?

  • Earn Every Month: Reach the Advanced or Premium tiers to see a consistent boost to your bottom line throughout 2026.
  • Low Barrier to Entry: Even if you’ve never installed an Anker SOLIX system before, your very first installation earns you a £220 / €250 one-time bonus.
  • Premium Technology: Install world-class energy storage solutions that your customers will love, while getting paid extra for your expertise.


Get started today

This program is live and ready for installers in the UK & Ireland. Don’t miss out on the chance to earn up to £2,100 / €2,500 in monthly cashback!

Log in to the Segen portal to browse our Anker SOLIX range and reach out to your Segen account manager for more information.

Not a Segen customer? Register for a Trade Account today.