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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Tier 1 for Fox ESS

Nov 6, 2024 | Business


BloombergNEF, a leading authority in renewable energy, has added inverter manufacturer Fox ESS to its prestigious top tier, testament to Fox's unwavering dedication to excellence, innovation, and global impact within the solar industry.

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Fox ESS is now recognised within the BloombergNEF top tier as a solid investment choice.

Tier 1 for Fox ESS!

BloombergNEF, a leading authority in renewable energy, has added inverter manufacturer Fox ESS to its prestigious top tier, testament to Fox’s unwavering dedication to excellence, innovation, and global impact within the solar industry.

Becoming Tier 1 for Fox ESS is an enormous achievement and it proves the company’s commitment to providing technology of unmatched quality and reliability, but also solidifies the company’s position as a trusted partner within the renewable energy sector.

BloombergNEF’s tiering system takes in factors such as financial stability, manufacturing capacity, and industry reputation. Tier 1 represents the highest achievable rating. This distinction holds particular significance for Fox’s customers. It serves as a testament to the company’s demonstrated excellence in globally recognised projects and strong track record of financial stability.

Well done team Fox!

Find out more about Fox ESS here

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