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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Fulfilment Manager who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries, there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Energy Price Cap Jumps 13%

May 27, 2026 | Business


Discover how solar PV, battery storage, and other renewable technologies can help...

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The July Price Cap Spike

Why renewables are the only answer, and why Segen is your ultimate supply partner.

The UK energy market has been dealt another wake-up call. Regulator Ofgem has confirmed a 13% increase in the energy price cap for the summer quarter (1 July to 30 September 2026). Triggered by intense volatility in global wholesale gas markets, this spike means that millions of households and businesses will see their bills climb significantly during a season when energy costs should be at their lowest.

A closer look at the Ofgem data reveals exactly where the vulnerability lies. Gas bills are surging by 24% due to tight global supplies and geopolitical instability, but by contrast, electricity bills are rising by just 5%.

Ofgem explicitly noted that this stabilisation of electricity costs is a direct result of the growing volume of renewable energy feeding into our national grid. Wind and solar are actively diluting the impact of expensive, gas-fired power stations.

By transitioning to a decentralised, renewable energy model, homes and businesses can completely insulate themselves from quarterly price cap fluctuations.

Renewable tech, such as solar PV + battery storage, allows users to generate free, clean energy during the day and store it for peak times, essentially bypassing grid price hikes altogether. Pairing these systems with smart EV chargers and heat pumps capitalises on the stability of electricity over gas, maximising self-consumption and driving down total household running costs.

Why Segen is the best place to source your renewable tech

When consumer demand spikes following a price cap announcement, you need a distribution partner that moves at the speed of the market. Segen is not just a distributor; we are your strategic backbone.

Here is why Segen is the absolute best place to source your renewable hardware:

  • Unrivalled Product Portfolio: We maintain a deep, consistent stock of the industry’s leading brands. From high-efficiency tier-one solar modules and scalable home battery storage to cutting-edge EV chargers and heat pumps, we offer a complete, end-to-end ecosystem. You can source your entire bill of materials from a single, trusted supplier.
  • Expert Technical Support: Renewables are evolving rapidly. Segen provides unmatched pre- and post-sale technical support, ensuring you configure the most efficient systems for your clients and navigate commissioning with confidence.
  • Reliable Logistics: We understand that a delayed delivery costs you time and money. Our robust supply chain and nationwide logistics network ensure that your components arrive exactly when and where you need them.

Log in to the Segen Portal today to secure your stock, design your summer installations, and show your customers that energy independence starts with you.