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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes!

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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How AIKO is Redefining Panel Production

May 6, 2026 | Product


The solar industry is at a pivot point...

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Solar Without Silver: Why AIKO is redefining panel production

The solar industry is at a pivot point. As global demand for renewable energy skyrockets, the materials we use to build panels are coming under the microscope. For years, silver has been the gold standard for conducting electricity in solar cells. Still, its status as a precious metal creates a fundamental challenge: it is expensive, supply-constrained, and highly susceptible to price volatility. As the industry scales, reliance on silver has become a bottleneck threatening long-term growth.

AIKO is addressing this challenge directly by transitioning to silver-free panels using copper. Copper is significantly more abundant and offers a more resilient supply chain, allowing for next-generation cell production that is no longer tethered to the fluctuations of the precious metals market.

From a commercial perspective, the timing of this transition is particularly relevant. Recent increases in the price of silver have caused the price gap between AIKO’s high-efficiency modules and standard alternatives to narrow significantly. This price convergence means that the cost of moving to a premium, future-proof technology is now lower than ever. When the marginal cost difference is weighed against the clear technical advantages of AIKO’s architecture, the value proposition for installers and developers becomes undeniable.

Critically, this shift to more sustainable materials involves no compromise on performance. AIKO’s technology continues to achieve industry-leading conversion efficiencies, proving that high-output power and material efficiency are not mutually exclusive. By removing the “silver tax” from the equation, AIKO has created a product line that is as scalable as it is powerful.

At Segen, we recognise that the future of energy depends on technologies that can scale without limits. By adopting AIKO’s silver-free modules, our partners are investing in a more stable, sustainable, and economically sound solar ecosystem.

To view the current range of AIKO modules, please visit the Segen portal.