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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Viridian

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Viridian Solar.

Viridian Solar is a UK-based manufacturer of sleek roof-integrated solar panels.
Clearline Fusion is a high-quality, market-leading PV roofing system that is easy to install, it is the only in-roof system awarded BBA Agreement Certification to meet new NHBC Technical Requirements for durability. Making it the choice for both housebuilders and individual property owners.

  • Ease of installation
  • Durability – wind resistant and has a high fire rating
  • Panels come with a 10-year product warranty
  • ArcBox – A crucial piece of kit that should be added to installations

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Reasons to choose Segen.

Unrivalled product portfolio

We have an extensive portfolio with industry leading brands. We only work with the best!

Dedicated support team

A dedicated support team across all departments – your Account Manager, Order Processor, and Technical contact, all here to help!

Industry standard portal

Immediate access to 24/7 live pricing and stock availability, with access to specialized design tools, industry news and informed promotions.

Competitive locked pricing

Use our quick quote tool to plan your next project and be assured that your quote has a 30-day price lock guarantee.

Next day delivery/collection

Collect your order from our Medway warehouse the very next day! Or book a zero emission delivery direct to you!

Displaying products 1 - 2 of 2

Clearline High Performance Monocrystalline All Black 405W

Clearline High Performance Monocrystalline All Black 405W

  • Part No: VIR-PV16-405-M10
Details Get prices
Viridian Clearline 335W Mono All Black G1 Version 3

Viridian Clearline 335W Mono All Black G1 Version 3

  • Part No: VIR-PV16-335-G1-V3
Details Get prices

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Frequently asked questions

It is economical, durable, sleek, the only system with independent third-party accreditation confirming expected lifetime and works with slate and tile roofs. Clearline Fusion is also rapid and simple, installation times of below 45 minutes per KWp are easily achieved. Also, aluminium push-fit flashing is used for durability and high fire rating.

A crucial piece of kit that should be added to installations. The ArcBox snaps around the DC connector to ensure that if an arc occurs, it is safely contained and won’t spread to flammable materials surrounding the solar installation.  KIWA has independently verified the effectiveness of the ArcBox in their fire test laboratory, along with Loughborough University.