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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes!

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Anker SOLIX Power Dock Pro

Apr 21, 2026 | Product


Complete the Anker SOLIX ecosystem...

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New Product: Anker SOLIX Power Dock Pro

Complete the Anker SOLIX ecosystem.

Meet the new Power Dock Pro from Anker SOLIX, an intelligent energy gateway designed to simplify whole-home backup installations.

With a built-in meter and optimised wiring design, the Power Dock Pro reduces installation time by up to 30%, helping you complete full system installs in as little as 4 hours. It is built for flexibility too, supporting multiple inverter integrations, parallel connections, and even generator input via the 45.6A smart port.

Whether you are delivering single-phase today or preparing for three-phase tomorrow, this is a solution designed to scale with your projects without adding complexity.

Key Details:
• Seamless backup switching for uninterrupted power
• 45.6A smart port for generator integration
• Built-in metering for faster, cleaner installs
• Up to 30% reduction in installation time
• Full system install in as little as 4 hours
• Flexible cable entry at the bottom or rear
• Wall-mounted design for a clean finish
• C5 M corrosion resistance and IP55 rated
• 10-year warranty for long-term confidence
• Single and three-phase available now
• Competitively priced for strong project margins

As part of the wider Anker SOLIX ecosystem, the Power Dock Pro acts as the central intelligence behind the system. It connects generation, storage, and backup into one cohesive solution, giving greater control, flexibility, and confidence on every install. The result is a smarter, more resilient energy system designed to meet the demands of modern homes and future energy needs.

Segen customers, don’t miss the upcoming webinar on the whole ecosystem – May 6th @ 10am – Register here

Not a Segen customer? Open an account here