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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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What Makes a Good C&I Module?

Nov 13, 2025 | Product


The AIKO 485W Neostar...

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What Makes a Good C&I Module?

We asked. The AIKO 485W Neostar answered.

Power classes increase, prices fluctuate, and technology changes. What was commercial last year is now considered residential, so what makes a good C&I module right now? We thought we’d find out.

What makes a module suitable for a C&I application?

Is it technical? Like having a high-power density, low LCOE, and a good temperature coefficient. Is it about getting the best bang for your buck? – The largest size at the cheapest price. Or is it about size and aesthetics? A silver frame, a white back sheet, and high power.

Residential modules are no longer easy to pigeonhole too. While the majority of homeowners choose aesthetically pleasing all-black 54-cell modules, in some European countries, they put ginormous 72-cell 2.3m long modules on their houses!

The results

We posed this question to the Segen team, which revealed that a silver frame = commercial, as does any module over 480W, and 60- and 72-cell black frame modules with white back sheets are also mostly commercial. Do you agree? Emails to marketing@segen.co.uk, please!

The mid-zone

54-cell
480-520W
Black frame
White back sheet

So, with that in mind, we looked for a universal module and up popped the AIKO 485 Neostar – black frame ✅, high power, high efficiency ✅, great for systems with size restrictions, and with partial shading optimisation and superior micro-crack resistance (due to ABC technology) thrown in. ✅ ✅ ✅!

This module is in stock now – but look out for the beefed-up 490W module that is coming soon (keep your eye on our social media channels and on the portal for updates). In the meantime, check out the 485W and the rest of the AIKO range here.