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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains, and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes!

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Solar Panel Recycling

Apr 1, 2026 | Business


At Segen we believe that true sustainability occurs across the whole lifecycle of a product. That's why we've created a solar module recycling scheme for UK systems.

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Segen Launches New Commercial Solar Panel Recycling Scheme

As the UK’s solar capacity continues to break records, the industry faces a growing challenge: what happens to solar panels when they reach the end of their life, or when a commercial site undergoes a major repowering project?

At Segen, we believe that true sustainability means taking responsibility for the entire lifecycle of the products we provide. That is why we are over the moon to announce the launch of our brand-new Solar Panel Recycling Scheme!

Phase 1: Supporting Our Commercial & Corporate Partners

Whether you are an installer decommissioning a large-scale rooftop array or a corporate entity upgrading your energy infrastructure, Segen now provides a seamless, cost-effective way to ensure your old hardware doesn’t end up in a landfill.

Note for Residential Installers: We haven’t forgotten you! Phase 2, which will include residential panel recycling and customer drop-offs, is currently in development. Stay tuned for further updates.

Simple, Transparent Pricing
We’ve kept our pricing structure straightforward to help you factor recycling costs into your project tenders with ease:

Panel Size Price (Excl. VAT)
Up to 2m Panel £6.00 per panel
Over 2m Panel £7.00 per panel

Key Requirements:

  • Minimum Quantity: 35 panels (1 full pallet).
  • Maximum Quantity: No upper limit. We simply ask that panels be stacked 35 to a pallet (e.g., 70 panels = 2 pallets).
  • Coverage: This service is available across Mainland UK (excluding the Highlands & Islands).

We know that on a busy commercial site, space is at a premium and timelines are tight. Our recycling logistics help keep your project moving:

Fast Collection: We aim to collect from your site within 48 hours of your booking.

Transport Costs: Shipping is quoted on a Price on Application (POA) basis, allowing us to give you the most competitive rate based on your specific location and volume.

Why Recycle With Segen?

Beyond meeting your environmental obligations and bolstering your company’s ESG (Environmental, Social, and Governance) credentials, recycling solar panels allows for the recovery of valuable materials like silver, silicon, and high-purity glass. These materials are then fed back into the manufacturing chain, reducing the need for destructive mining and lowering the carbon footprint of future solar technology.

Ready to book your first collection?

Log in to the Segen Portal today to find out more, or contact your Account Manager to get a transport quote for your next commercial project.