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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Solar Careers Boost

Aug 20, 2025 | Training


The UK’s solar industry is expanding rapidly, creating unprecedented opportunities for skilled professionals. Solar Careers UK, developed by Solar Energy UK, is a new online hub that connects job seekers, employers, and training providers in the solar and battery storage sectors. Whether you’re starting out, switching careers, or upskilling, this platform makes it easier than ever to find the right training and opportunities.

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A One-Stop Shop for Your Solar Career!

Creating a Sustainable Workforce for the UK’s Solar Future

The solar industry is growing at an incredible pace, and with that growth comes a huge demand for talented professionals.

Solar Careers UK is a new initiative from our partners at Solar Energy UK. They have created a fantastic resource that connects training providers, employers, and job seekers.

This new website, solarcareersuk.org, is an essential central hub if you’re looking to get into or advance within the solar and battery storage sectors.

Whether you’re a student considering your first job, a professional looking to change careers, or an experienced installer aiming to upskill, this website has something for you.

Segen is very glad to partner with Solar Careers UK. It is a natural fit for us! We’ve always been committed to supporting the industry, which is why we created our own bespoke training facility last year.

Investing in education and training is essential for maintaining high standards and driving innovation. The new Solar Careers UK website makes it even easier for people to find the training they need to succeed.

We’re incredibly proud to stand alongside Solar Energy UK in supporting this fantastic initiative. Together, we can build a strong, skilled, and sustainable workforce for the UK’s solar future!