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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Products Storage GivEnergy

GivEnergy All In One 2 MPPT Box

Part No: GIV-AIO2-MPPT-BOX

Supplier: GivEnergy

Category: Storage - Hybrid Inverter

Get trade prices Contact Us

GivEnergy All In One 2 MPPT Box

Delivering true flexibility, the new All in One 2 system integrates a 12kW inverter and 13.5kWh of usable capacity. Optional hybrid functionality with the MPPT Box, boasting six independent PV trackers providing advanced control. 

Grid Services Ready

  • Energy suppliers and aggregators are offering payments for end users that can reduce their electrical consumption at certain times.

Whole House Backup 

  • Whole house backup acts as a UPS in the event of power failure. This allows operation OFF grid until grid supply is restored.
Backup Requires GIV-AIO2-GATEWAY2
 

Flexible Rate Tariff

  • Charge the battery off peak where its cleaner, greener and less costly then discharge the battery during peak times for maximum saving.

Weight:

  • AIO2 with Batteries: 181.3kg
  • AIO2 without Batteries: 56.5kg
  • Individual battery pack: 31.2kg (x4)
  • MPPT Box: 17.8kg

 

Effective May 1st, 2024, please note that the GIV-AIO-GATEWAY is now only required for home backup purposes. When installing without a Gateway please use GIV-GM120CT-P. This energy is only required when installing without a gateway. 

 

Please note:

  • Givenergy online portal login is required to fully commission this system. If you do not already have a login, please contact GivEnergy before going to site to install!
  • You need to attend GivEnergy Installers Training in order to install this product. Please check with GivEnergy for details.   If fitted by non-trained installer the Warranty will be VOID!
  • Givenergy system must be connected to the internet to benefit from full warranty services

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