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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Products Modules Aiko

Aiko Neostar 3S 480W N-Type ABC, 54 Cell, Mono Glass All Black, Gen 3

Part No: AIK-A-MCE54-480-AB-G3

Supplier: Aiko

Category: Modules - Monocrystalline

Get trade prices Contact Us

Aiko Monocrystalline N-Type ABC – Neostar Gen 3

Model: AIKO-A480-MCE54Mb

New for Summer 2025: The third generation of AIKO modules offers even higher efficiency, a larger energy-generating surface, and a power increase of 15–20 kW compared to Gen2 modules!

Thanks to Precision Overlap Soldering, gaps between cells have been eliminated. Combined with hidden busbars, Gen3 modules not only feature a sleek, true-black appearance but also a larger active surface area.

Technical Specifications

  • Maximum System Voltage: DC1500V
  • Module Power (480 W), Efficiency: 24.0%
  • Cable Length: 1.2 m
  • Connector: Staubli MC4 EVO2
  • Product Warranty: 25 years (see manufacturer’s warranty terms for details)
  • Performance Warranty: 30 years (see manufacturer’s warranty terms for details)

Key Features

  • Winner of the Intersolar Innovation Award 2023, Red Dot Design Award 2023, and ESG Transparency Award 2024
  • No. 1 efficiency on the market
  • Cell-level partial shading optimization (unique in the industry)
  • High temperature limit for enhanced fire safety
  • Micro-crack resistance
  • Superior temperature coefficient of -0.26 (best in CEA PV Tech lab test)
  • Elegant no-busbar design

Note: 1200mm landscape cable included

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