FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

Products

Products.

For over 20 years our installers have been trusting us to help them grow their businesses in an expanding renewables market.

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Largest choice in the UK.

The UK’s largest distributor of renewable energy products with the largest range. We consciously don’t stock copycat brands and only add products with a unique value, which is why we’ve grown to be the leading UK distributor with offices across the globe.
Offering next-day delivery, dedicated sales managers and tech team, a state-of-the art Academy and exciting installer events. Open an account today!

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Modules

We offer a range of technologies, sizes and efficiencies of modules / solar panel or solar cells, ready for any installation.

Modules

Storage

Storage goes hand in hand with solar PV allowing owners to run their homes and businesses on low-cost, sustainable energy, and is also cost-effective in standalone systems.

Storage

Inverters

We stock a huge range of Inverters available from a variety of world-leading brands that can be used across new builds to commercial and utility situations.

Inverters

Mounting

Options to mount your panels on every roof type, including flat-roofs and in-roof solutions for a sleek finish. We also offer an extensive range of ground-mounted solutions.

Mounting

Heat Pumps

The latest addition to our extensive portfolio, Heat Pumps are complimentary to solar PV and storage solutions, find out how you could offer full decarbonization solutions from our expert team.

Heat Pumps

EV Chargers

Choose from our chargers that are suitable for residential installations right up to commercial-scale solutions.

EV Chargers

Why the Golden Triangle Matters…

The Golden Triangle: Solar PV, Battery Storage, and Heat Pumps. This combination of technologies creates a powerful ecosystem that can reduce both your emissions and utility bills.

The integration of Solar PV, Battery Storage, and Heat Pumps allows homeowners to harness renewable energy in a holistic ecosystem. Solar PV panels generate free electricity, while battery storage allows homeowners to save that energy for later use. By adding an Air Source Heat Pumps to the mix, and replacing traditional gas boilers, electricity can be used instead of fossil fuels to heat homes and provide hot water.

Imagine running heat pumps using the power generated by solar panels, or charging a battery with low-cost, off- peak electricity to power heating systems. This trifecta
of clean energy creates a seamless system that not only provides energy independence but also drastically reduces household energy bills.

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Always in stock.
Next day delivery.

Our UK warehouses have over 11m solar products in stock, meaning we’re the largest of any distributor. And our customers love that we consistently hit 97.8% delivery date accuracy and 99.7% picking accuracy.

In fact, our NPS score (a measure of customer satisfaction) is right up there with household name brands like Audi, Amazon and First Direct.

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Our Portal - the industry standard.

Access to over 3000 products.

Get the latest industry news from Segen. With industry-leading content, latest product launches and key events you can be sure to be in the know!

Regular special offers & exclusives.

We are dedicated to offering fair and honest pricing across all our products with special offers that can save you time and money.

Comprehensive system designer.

Create custom quotes from your browser with a 30-day price lock and stock availability, data sheets, warranties and brochures.

Training & Event opportunities.

With exclusive training webinars, roadshows and live events you can assured to be kept up to date on the latest technological innovations.

Clever configuration tools.

Get the lowest price using Quick Quote, perfect your storage sizing with Battery Calculator, and find compatible inverters with Quick Configurator.

Extensive Product information and availability.

With live stocks levels and availability updates, you have full control over your future requirements and full transparency in what we can supply to you.

Working with the best global brands.

Segen are delighted to be working with the best global brands to bring you the most cutting-edge renewable solutions. Join the Segen portal to buy solar panels, batteries, inverters, heat pumps, EV chargers and more products easily online today.