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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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What You Missed At Solar & Storage Live 2025

Oct 6, 2025 | Business, Events


Another incredible Solar & Storage Live has come and gone...

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Another incredible Solar & Storage Live has come and gone, and what a show it was!

The Segen team had a fantastic time connecting with you all, showcasing the latest innovations, and celebrating some significant milestones. For those who couldn’t make it, or if you simply want a recap, here’s a rundown of Segen’s key announcements and what’s coming next!

Segen Crowned “Wholesaler of the Year” at the Solar & Storage Live Awards!
A monumental highlight of the show was Segen proudly accepting the “Wholesaler of the Year” award at the prestigious Solar & Storage Live Awards! This incredible achievement is a testament to our team’s unwavering dedication, our industry-leading stock availability, efficient logistics, and our commitment to supporting our installer network. Thank you to everyone who made this possible—we are delighted to be recognised as your trusted distribution partner.

Fox ESS Innovations: EVO Arrives, Plus New EP Batteries In Stock!
Fox ESS continues to impress, and we were thrilled to announce the arrival of their latest advancements. Discover the next generation of hybrid inverters with the Fox EVO series, offering enhanced performance, improved efficiency, and even greater reliability—set to be a game-changer for installations. Furthermore, we’ve expanded our Fox ESS battery range with the brand-new EP 6 and EP 12 models. These high-capacity, modular batteries are designed for maximum flexibility and scalability, and the best part? They will be in stock at the end of October.

Help Shape the Future: Segen Digital Needs Your Feedback!
Our Digital Product team is on a mission to revolutionise your online experience with Segen. We’re developing cutting-edge tools and features to make managing your solar and storage projects even easier, faster, and more intuitive. Your Input is Vital: We’re actively seeking feedback from our installers to ensure our digital offering truly meets your needs. Have ideas for new features? Want to see improvements to existing ones? We want to hear from you! Keep an eye out for upcoming engagement opportunities. Your insights will directly shape the future of Segen Digital.

Game-Changing Anker SOLIX X1 Offer – Exclusive for New Installers!
We launched an unmissable offer for installers new to the Anker SOLIX X1 system! If you’re looking to diversify your offering with cutting-edge energy storage, now’s the time. The Deal: Purchase two Anker SOLIX X1 batteries, and we’ll give you a FREE power module! This offer dramatically reduces your entry cost, making it easier to integrate the robust and flexible Anker SOLIX X1 into your portfolio. Act Fast: This exclusive promotion runs until the end of the year, so speak to your Segen account manager today!

 

Watch Segen's Solar & Storage Live round up!