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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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The UK Smashes Renewable Energy record!

Aug 13, 2025 | Business


The UK has reached a significant milestone...

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The UK has reached a significant milestone in its journey towards net zero, with renewable sources providing just over half of the country’s electricity in 2024.

This landmark achievement was confirmed by the Department of Energy and Net Zero (DESNZ) in its annual Digest of UK Energy Statistics. The renewable energy record marks a major step forward in the nation’s energy transition.

The data reveals that renewable technologies generated an unprecedented 50.4% of the UK’s electricity last year. This is up from 46.5% in 2023. These figures represent a clear signal that the nation’s growing investment in clean power is beginning to bear fruit. It is also a clear sign that the demise of fossil fuels is inevitable.

The growth from the previous years was powered by renewable stalwarts, wind and solar.

Onshore and offshore wind output both reached record highs, solidifying wind as a dominant force in the UK’s energy mix. With wind generation now at 29.2% of the power mix, it is on the cusp of overtaking gas to become the single largest source of electricity.

Despite a year with lower-than-average sun hours, solar power still delivered its second-highest output on record. This demonstrates the resilience and reliability of solar panel technology.

Is this the decline of fossil fuels?

The report also highlighted a significant decline in the use of fossil fuels. Electricity generation from these sources fell by 16%, accounting for just 31.8% of the total power mix. This was further bolstered by the closure of Britain’s final coal-fired power plant in September 2024. While gas remains the UK’s biggest single power generator for now, its output dropped by 15% from the previous year.

At Segen, we are proud to be at the forefront of this transition. We provide the products and expertise that empower our partners to deliver these vital energy solutions. This renewable energy record is a collective success! We are excited to see what the future holds as we continue to build a cleaner, more sustainable world.

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