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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Segen Storage Heroes – Sigenergy

Feb 11, 2026 | Product


The next generation of battery storage...

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Sigenergy: The next generation of battery storage

As the grid becomes more complex, our Storage Heroes are getting smarter. We selected this range because it goes beyond simple storage. With the rise of smart tech becoming ever normalised in our day-to-day lives, battery storage is also getting cleverer. At Segen, our storage heroes campaign is designed to shine a spotlight on those systems that our installers love and the up-and-comers that everyone is talking about. Just like Sigenergy.

If you want to know what home energy will look like in 2030, look at Sigenergy today. A system that uses Artificial Intelligence to manage your power and integrates your electric vehicle directly into your home’s ecosystem. Easy, seamless and efficient, Sigenergy have taken the UK storage scene by storm in the last 18 months and shows no signs of slowing down.

SigenStor: The World’s First 5-in-1 AI System:

  • The 5-in-1 Stack: Combines the Inverter, Battery, PCS, EMS, and an optional DC EV Charger into one intelligent tower.
  • AI-Powered Savings: It tracks weather and tariffs to automatically decide when to buy, sell, or save your power for maximum profit.
  • V2X Ready: Built for “Vehicle-to-Everything,” allowing your car to act as a massive backup battery for your home when needed.
  • Sigenergy is the choice for the early adopter and the energy-savvy homeowner. It’s not just storage; it’s an intelligent energy manager that future-proofs your home for the next decade of green tech.

Not quite the hero for you? Then check out our other Segen Storage Heroes and find out which system could be the perfect fit for you and your home!

Segen customers can view the Sigenergy range here>>

Not a Segen customer? Open an account today!

Sigenergy battery storage benefits