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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Segen Storage Heroes – Fox ESS

Feb 11, 2026 | Product


An all-in-one powerhouse...

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Fox ESS: An all-in-one POWERHOUSE

Choosing a battery can be overwhelming, which is why we’ve curated the Storage Heroes range. Every hero in this lineup was chosen for a specific reason, whether that’s ease of installation, smart software, or a rock-solid warranty. These are the systems that installers love to fit because they know they can trust them to perform from day one.

The biggest headache in the world of renewable tech is the friction that exists between different pieces of equipment. When the battery won’t talk to the inverter, and the inverter won’t talk to the car charger, everything compounds to a lot of frustration for both the installer and end user. Fox ESS is the hero who brings harmony to that chaos. By building a complete, matched ecosystem, Fox ESS has created a “One Brand, One App” solution that makes life easier for both the person installing it and the person living with it. Whilst the whole Fox ESS range lives by that ethos, nothing captures that mindset better than their all-in-one solution, the EVO.

Fox ESS EVO: The All-in-One powerhouse at a glance:

  • The 1-Hour Advantage: Because it’s an all-in-one unit with no external cabling, installers save significant time on-site, making it a favourite for busy schedules.
  • Unmatched Peace of Mind: Offers a 12-year warranty on the EVO series, one of the longest protections in the industry.
  • Magnetic Design: Features sleek magnetic panels that conceal all inputs, resulting in a glossy, minimalistic finish.

Fox ESS is the perfect partner for the homeowner who wants a “clean” installation and a single point of contact for their entire energy system. With its industry-leading warranty, it’s a hero you can trust for the long haul.

Segen customers can view the Fox range here>>

Not a Segen customer? Open an account today!

Fox ESS powerhouse benefits