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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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New Names Same Reliability

Aug 29, 2025 | Product


Two of the most popular VS+ roof hooks have been...

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VS+ Roof Hooks: New Names, Same Reliability

Two of the most popular Renusol VS+ solar panel roof hooks have been renamed for easier on-site identification.

The RH1 Pantile (formerly RH1) and the RH Plain/Rosemary Tile (formerly RH Flat) retain the same specifications and compatibility but now carry names that clearly correspond to the roof coverings they are designed to support.

RH1 Pantile (formerly RH1) REN-420171
The RH1 Pantile is designed for pantile roof coverings and ensures a safe connection even with narrower roof trusses.
► Left/right adjustment
► Up/down adjustment
► Adjustment in the rail

Due to it’s high strength you will need fewer roof hooks, and less time on the roof.

  • Height adjustment range: 41–67 mm
  • Baseplate dimensions: 115 x 38 x 118 mm

RH Plain/Rosemary Tile (formerly RH Flat) REN-420172
The RH Plain/Rosemary Tile is compatible with a variety of thin roof tiles and is designed for plain and rosemary tile roof coverings.
► Left/right adjustment
► Up/down adjustment
► 11° / 5° angle adjustment (by turning the baseplate 180°)
► Adjustment in the rail
► Great in combination with Genius’s Interflash

This gives the RH Plain/Rosemary Tile 4 dimensions of adjustability for maximum flexibility on site.

  • Height adjustment range: 25.5–38 mm
  • Baseplate dimensions: 58 x 25 x 118 mm

Find out more about the VS+ range here.

Tagged: Product
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