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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Mandatory Solar for Rooftops

Jun 23, 2025 | Business


Exciting news for the renewable energy sector and prospective homeowners alike...

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Solar Panels Set to Power UK Homes by Default!

Exciting news for the renewable energy sector and prospective homeowners alike! The UK government has made a significant announcement that will reshape the future of new build homes and accelerate the adoption of clean energy: solar panels will be included by default on the vast majority of new properties.

This landmark decision, with the upcoming publication of the Future Homes Standard this autumn, marks a pivotal moment in the “rooftop revolution.” For the first time, building regulations will explicitly promote solar installations, paving the way for a new era of energy-efficient and cost-saving homes.

Energy Secretary Ed Miliband encapsulated the sentiment perfectly, stating, “Solar panels can save people hundreds of pounds off their energy bills, so it is just common sense for new homes to have them fitted as standard. So many people just don’t understand why this doesn’t already happen. With our plans, it will.”

Housing and Planning Minister, Matthew Pennycook, echoed this, highlighting the government’s commitment to building 1.5 million homes while “maximising the use of renewable energy to cut people’s bills and power their homes.”

Further Boosts for Renewable Adoption

In addition to the Future Homes Standard, recent legislative changes have made it even easier for homeowners to embrace clean energy. Homeowners can now install a heat pump within one metre of their property’s boundary without needing a planning application. This removes a significant barrier, as evidenced by Octopus figures showing that 34% of those who order a heat pump are discouraged or drop out due to planning application requirements.

The impact is already being seen, with the first quarter of 2025 recording a record number of applications to the Boiler Upgrade Scheme, up an impressive 73% from the same period in 2024. This scheme offers up to

£7,500 off the cost of a heat pump, providing further incentive for families to make the switch and save around £100 a year on smart tariffs.

What This Means for Segen and Our Partners:

This government announcement signifies a massive increase in demand for solar PV systems, heat pumps, and associated renewable energy technologies. As a leading wholesaler, Segen is perfectly positioned to support our installer partners in meeting this surge. We are committed to providing the highest quality products, extensive stock, and unparalleled support to ensure you can capitalise on this incredible opportunity.

The future of housing in the UK is undeniably renewable, and we at Segen are excited to be at the forefront of this transformative journey alongside our valued partners. Get ready for the rooftop revolution – it’s here!

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