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FAQs

There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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FINANCE. DELIVERED.

Flexible and affordable finance solutions for solar panels, energy storage systems, mounting and EV chargers.

Segen – who we are

Founded in 2004, Segen is a leading global renewables distributor, with a customer base of 3,000+ installers across the UK, and subsidiaries across the US, Europe, and Africa. The components in your new home solar system will be sourced exclusively from Segen, allowing you to take advantage of our audited supply chains, authenticity certifications, and market-leading warranty coverage. Our industry-leading quality empowers you to buy with confidence.

Why choose Segen finance?

Competitive financing rates

We aim to provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you.

Instant approvals

Under 10 seconds from submission to decision. Begin offering our financing to your customers according to relevant FCA regulations and credit checks.

Outstanding customer service

A simple credit application takes less than a few minutes. Our friendly customer support is here to help.

For business

We offer a wide range of flexible financing options for commercial installations.

modern homes with solar panels on the roof

Rates and Terms

Segen finance is a credit-broking aggregator, which means we pull the best possible quotes from our panel of lenders. This enables us to find you the lowest rates available. You will be able to pick from a few pre-packaged loan options that were strategically designed by our lending partners with the objective of minimizing costs and passing the savings on to you.

Our rates are standardized, so everyone who qualifies will automatically get the same pre-set rate for the duration of the financing period.  Credit applications are quick and decisions can be given in seconds, allowing you to understand if financing is an option right from the outset.

What makes us different

Our goal at Segen has always been to make renewable energy more accessible. That’s why we launched Segen Finance, a platform that finds you the best rates from our handpicked lending partners, making solar easy and affordable. Our financing product is available only to our highest rated and most reputable installers with extensive experience in residential and commercial PV – so you can be confident that with Segen Finance, you are getting the highest quality system at the best price.

Segen Finance - Flexible payment options.

Market Leading Brands

Segen offers the largest portfolio of solar panels, energy storage systems, mounting and EV chargers through strategic relationships with market leading brands such as:

Anker
Dyness
JA Solar
Fox
Solaredge
Solis
Tesla
Pylontech
Givenergy
Renusol
Aiko
Esdec
Solarport
GSE Integration

Boost your sales potential by offering finance

Customer financing is targeted at potential customers who are on the fence about buying goods or services from your business because they are deterred by the upfront payment. Customer financing allows customers to enrol in an affordable payment plan so that they don’t have to pay all at once. Offering customer financing can help you make larger sales, make sales more often, and increase customer loyalty.

Here at Segen Finance we assist you in offering finance to your customers. Working with a wide range of lenders we aim to build a bespoke package. We understand that all businesses are different and delivering the correct finance product can be key to increasing sales and margins.

Finance Enquiry

Register your interest in Segen Finance, and we will keep you updated as to when our products are available. We look forward to welcoming you soon.

For Complaints:
Financial Ombudsman Service

Address: The Financial Ombudsman Service, Exchange Tower, London E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
Tel: 0800 023 4567 (free for most people ringing from a fixed line) or 0300 123 9123 (cheaper for those calling using a mobile) or 44 20 7964 0500 (if calling from abroad)

Segen Limited trading as Segen Finance is authorised and regulated by the Financial Conduct Authority. Our Firm Reference Number is 1013386 and registered address: 200 Fowler Avenue, Farnborough, GU14 7JP. Segen Limited is also registered in England & Wales with company number 05309114. We are permitted to act as a credit broker, not a lender.  We partner with lenders to offer a finance option to our customers. Details of our lender panel will be provided upon request.  We receive remuneration by way of commission from lenders for our credit broking activities which may differ dependent on the lender, details of which can be provided upon request.