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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Yes, we provide highly competitive interest rates with flexible terms by working with leading banks in the industry. Let us do the work to help you. You can apply to become an IAR, Introducer Appointed Representative and start offering finance to your commercial clients.

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Segen Achieves Historic Triple Win

Oct 7, 2025 | Business


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We at Segen are absolutely thrilled to share news of an unparalleled achievement!

Securing three prestigious industry awards that underscore our commitment to excellence, sustainability, and market leadership in the world of renewable distribution and logistics. This remarkable haul is a testament to the dedication of our team and our partners, all of whom make our successes possible.

Wholesaler of the year: Setting the industry standard

Winning the Wholesaler of the Year award at this year’s Solar & Storage Live Awards confirms Segen’s position as the UK’s leading distributor. This isn’t just an award for volume; it’s recognition of operational dominance across an ever-increasing landscape. Judges cited our relentless focus on efficiency, highlighting our industry-leading stock availability and our streamlined logistics network that ensures rapid, reliable delivery across the nation. Crucially, this award recognises our commitment to installer success, driven by continuous investment in advanced digital platforms that simplify project management.

Segen’s EUPD Top PV Supplier Seal for 2025

Building on our success, Segen has also been honoured with the prestigious EUPD Top PV Supplier Seal for 2025. This highly respected recognition from EUPD Research acknowledges outstanding performance in the wholesale category, based on extensive feedback from solar installers across the market. The award confirms Segen’s superior brand awareness, customer satisfaction, and overall distribution excellence, solidifying our reputation as a trusted, reliable partner in the solar industry.

Special Recognition from Sigenergy!

We also accepted a Special Recognition Award from one of our key battery manufacturers, Sigenergy. This award acknowledges Segen’s pivotal role as a strategic distribution partner that drove the highly successful market entry and rapid adoption of their flagship energy storage solution throughout the UK.

These awards reinforce our promise to champion the highest standards in solar distribution, supply chain sustainability, and technological innovation. We’re delighted to take home these four awards and to continue offering the highest service possible to our customers. All of these awards underline something that we at Segen have known all along, our team are one of a kind, and is truly the bedrock of all of our success!

Watch Segen's Solar & Storage Live round up!