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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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SolaX Triple Power HV 5.8kWh LFP Extension Battery SLAVE V2

Part No: HV11550-58-SLAVE-V2

Supplier: SolaX

Category: Storage -

Solax Triple Power LFP Extension Battery (Slave) 

HV11550-58  

The perfect match to X1-Hybrid, X3-Hybrid and X1-AC, the SolaX Triple Power LFP battery is available as a Master Battery 5.8kWh and a Slave Battery 5.8kWh. Each Master can be installed with up 3 Slave batteries in series (charger dependent) for up to 23.2kWh storage capacity.   

Please note: Only 1 or 2 Slave batteries can be used with 1x Master in a single-phase system (Maximum 3 batteries in total) and 1, 2 or 3 Slave batteries can be used with 1x Master in a three-phase system (Maximum 4 batteries in total).  

Additional features:

  • Scalable to 23.2kWh
  • Up to 4kW charge/discharge
  • High Voltage means thinner cables are required.
  • Compact Design
  • 100% Depth of discharge
  • 6000 life cycles
  • Easy installation – plug and play with all cables supplied

Need more storage capacity? Take a look at the SOLAX BMS Parallel Box for increased capacity. This product enables the installation of 2, 4, or 6 batteries in single-phase setups, and 4, 6, or 8 batteries in three-phase configurations, all without the need for a Master.

This is a HV11550-58 Extension (Slave) Battery only, it requires HV-T-BAT-H-58 Main Battery(Master) to work and can only be matched with LFP 5.8kWh Master batteries. 

Please note:  There are no compatibility issues between mixing the V1 and V2 generations of Solax batteries. In rare instances when an update is required, this may need to be done manually using a USB in cases where mixed versions are used.

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