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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Enphase IQ All in One Battery 5P

Part No: EN-IQ-BATTERY-5P

Supplier: Enphase

Category: Storage -

An all-in-one, AC-coupled storage system, the IQ Battery 5P is the most powerful Enphase battery yet. It has a total usable energy capacity of 5.0 kWh, and features six embedded grid-forming microinverters and 3.84 kW of continuous power, as well as peak output power of 7.68 kW for 3 seconds and 6.14 kW for 10 seconds. Easily integrating with the Enphase Energy System, the IQ Battery 5P can provide backup capability when installed with IQ System Controller 3/3G, and is supported by a 15-year limited warranty. Its modular design means installers can quickly design the right system size to meet the needs of their customers.  

Details

Fully integrated AC battery system Six embedded IQ8D-BAT Microinverters 15-year limited warranty Field-replaceable components  Stable lithium iron phosphate (LFP) chemistry for maximum safety and longevity Cools passively with no moving parts or fans  Uses Control cabling for fast and consistent connection Quick and easy installation Remote software and firmware upgrades Grid-forming capability for backup operation Offers homeowners remote monitoring and control from the Enphase App Supports backup, self-consumption, and time of use (TOU) modes  

Installation Manual.

You must be certified to install this product. Uncertified installers will be unable to complete the commissioning process. For details on certification please speak to your Account Manager.
 
Maximum 4 battery units per system

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