Operation and Maintenance (O&M)

At Segen, we care about our clients and their solar investments. We know that as the UK solar PV market grows, it’s important for our clients to increase their role in the operation and maintenance (O&M) of solar assets for long-term sustainability and profitability. Therefore, we offer a reliable aftercare service to ensure our clients receive the best return on their investment.

Inverter Replacement Scheme

If you are replacing an out-of-warranty inverter and can provide us with your serial number, we will apply an additional 5% discount to a replacement Solis, Huawei, or hybrid inverter. This offer applies regardless of the make or model of the original inverter, or where you initially purchased it from. Our quick configurator is a great tool to help you here.

Module Range

Our Jinko Maxim modules are individually optimised and therefore work independently of other modules in the string. Therefore, they can be used alongside other modules that may no longer be in circulation without risk of mismatch.

Segen also carries discontinued modules at heavily discounted prices, which may make replacing them more cost-effective.

Warranty Extensions

Many of our range of inverters, solar PV modules, battery storage and EV charge points have optional warranty extensions available to purchase via our portal.

Technical Support

Our team of Technical Support experts is available to assist you with any product replacement inquiries, whether before or after a sale. We understand the significance of having local experts to address your technical concerns promptly, which is why we prioritise investing in this aspect of our business.