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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Products Storage

Solis 10kW 3-Phase High Voltage Hybrid 5G Inverter

Part No: SOL-RHI-3P10K-HVES-5G-DC

Supplier: Solis

Category: Storage

Get trade prices Contact Us

This is the perfect three phase hybrid solution for medium to large houses and business use as well. 

Product features

        Phase Balance

  •          Support three phase imbalance - available ONLY in the backup port during power cut

        Grid Support Functionality

  •          Time of use shifting and peak shaving capabilities to grid

        High Efficiency Design

  •          Maximum efficiency of 98.4%

        Integrated Energy Management

  •          Intelligent EMS function

        2 MPPT and 4 DC input: Max 26A DC input current

For SA Only: View City of Cape Town's approved inverters here.

To obtain the rated back-up output power of the inverter, the recommended number of Powercube batteries is 9 or more. Any battery voltage below 400Vdc would result in the inverter derating the output power. 
 
The calculation Vbatt x 25A = Output(W) would allow the inverters output power to be calculated based on the battery voltage. 
 
For EU Only: For installations with the Force H2 battery, the minimum and maximum batteries are 2 and 4 respectively. 
 
This inverter has a total rated AC output power of 10kW, that is 3.3kW per phase.
 

This product must be installed by a qualified electrician/technician. All installations must adhere to local wiring regulations and standards. SegenSolar will not be held liable for any product malfunctions as a  result of incorrectly installed systems.

 

Note: we recommend a 25A, 600V DC breaker between the batteries and inverter 

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