White Segen branded van on the road with next day delivery text next to the van

Next Day Delivery is Back! 

Segen has been paddling like crazy to offer you the most excellent service possible. And not only have we added to existing support teams, but also added new ones- say hello to customer service! From the Order processing team to the Tech support team. They have both grown to match the demand for solar PV from you as professionals and end-users, who are desperate to get their installations up and running.

We are also here to tell you how hard the warehouse/logistics team have been working to reduce delivery time and set down delivery timescales that you can rely on too. And now even better, in just one day!

Customer Service

On March 28th, the customer service team launched and has been helping you with a range of enquiries. You can reach our customer service team via their email address, customerservices@segen.co.uk, or by calling 0330 9000 141 and pressing 8. Whether you need general assistance with quotes, orders, or shipping, or more specific enquiries about warranties, account changes, product information, pricing, returns and payment queries, the customer service desk is here to help you.

To conclude, you have the Segen you used to know, back to its best! And we hope you’re still riding with us on this crazy solar coaster!

Please note: Orders must go into shipping by 12pm noon for next day delivery!

 

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CONTACT US

Are you an installer / electrician? If you would like to find out more about how Segen can support you and your business. And would also like to set up a trade account, click the button below.

 

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