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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

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Powerwall 3 Expansion Packs

Feb 6, 2025 | Product


Customers can expand their existing Powerwall 3 systems with the Powerwall 3 Expansion pack...

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Now available to order from Segen.

Customers can expand their existing Powerwall 3 systems with the Powerwall 3 Expansion pack. The newest addition to Tesla’s home energy storage solutions amplifies the Powerwall 3 system’s capabilities in a simple cost-effective way.

Like Powerwall 3, each unit is 13.5 kW and the same width but with a slightly thinner footprint. They can be stacked in groups of four (PW3 at the front) or mounted adjacent to each other on the wall each using relevant mounting kits.

Key Features:

Increased Storage Capacity: Each DC Expansion Pack adds an extra 13.5 kWh of storage capacity, allowing a significantly expanded home energy autonomy.
Cost-Effective Scalability: Costing significantly less than a full Powerwall 3 unit, it offers a cost-effective way to scale energy storage. This cost efficiency comes from Tesla, not including the inverter, which is present in the Powerwall 3.
>Simplified Installation: no inverter is necessary, reducing installation time. This makes it an attractive option for both new and existing Powerwall 3 installers.
Warranty: The same comprehensive 10-year warranty as the Powerwall 3

Up to 54kWh storage!

Up to three DC Expansion units can be connected to a single Powerwall 3. This offers a total of 54kWh of storage capacity with a single full Powerwall 3 system. This setup allows for ground or wall mounting, providing flexibility in end users’ home energy setup.
☆ Mounting: Expansion units can be mounted individually, or ground-mounted in a stacked configuration behind a Powerwall 3
☆ Expansion Connection: Expansion units must connect to Powerwall 3 or other Expansion units via the Expansion Harness. Each unit has two Expansion ports, one on each side of the enclosure.

Optional Parts for Expansion:

TES-PW3-EXSTACK – Stacking Kit for up to four units
TES-PW3-EXWM – Wall Mount for mounting single Powerwall’s

Required Parts for Expansion:

TES-PW3-0.5MHARN – 0.5m cable harness for connecting Powerwall’s
TES-PW3-2MHARN – 2m cable harness for connecting Powerwall’s
TES-PW3-4MHARN – 4m cable harness for connecting Powerwall’s

Please note that the DC expansion packs required a Powerwall 3 and Gateway to function. The DC expansion pack cannot function on its own.

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