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There’s live pricing 24/7 on the Segen customer portal. On every product page you’ll see the current availability, the stock location, and future availability so you can order your solar PV, storage, or heating system and receive delivery the next working day. Clever forecasting, over 20 years of experience in renewable energy has given our team the ability to ensure we have all the stock you need, when you want it, so you can complete your projects on time.

Yes, you can find everything online 24/7 – there’s a wealth of information on the Segen customer portal from brochures, datasheets, product specifications, installation manuals, warranty documents, guides, design tools and configurators. Live stock levels, quotes and account information, invoices and design tools, the portal has it all!

Also, Segen customers are assigned dedicated team members to assist with everything they need. There’s a Sales Manager who has a huge amount of product and industry knowledge, and the Order Processor who handles the logistics of the deliveries and makes sure they go smoothly. There’s a Technical Support Engineer on hand to help with any before, during, and post installation enquiries, and for any finance enquiries there’s an expert on hand to keep accounts on track.

There are warranties available on all Segen products, and you can find out more and download warranty documents on the customer portal product pages.

Often free extended warranties are available if products are registered online with manufacturers but also, extended warranties are available to purchase from Segen or the manufacturer directly, offering peace of mind to installer and system owner.

There are always great package deals available from Segen with discounts on inverters, batteries and accessories. There’s a Clearance section where you can find end-of-line bargains and you’ll find special offers from our top manufacturers on this page.

Also, there’s a 30-day price lock on quotes and an Early Shipping Discount as a reward for having shipments confirmed in advance.

Yes, you can collect orders from our warehouse in Medway, Kent in the southeast of England. Whatever size it might be from a set of stickers to a container of modules.  

Find out more about the collection process here https://portal.segen.co.uk/reseller/docs/Customer_Collections_PDF.pdf

Useful links

Interview: Liz Cammack & ECN

Jan 10, 2025 | Business


A motivational success story in a man’s world, Liz Cammack shares the secret of navigating the solar industry successfully...

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A motivational success story in a man’s world.

Liz Cammack shares the secret of navigating the solar industry successfully.

Global Advisor to the Board, Non-Executive Director of Solar Energy UK and member of the Solar Taskforce*, Liz Cammack (formerly MacFarlane) is a motivational success story for women in the energy sector. This is typically the sector with the lowest percentage of female executives. Her success and passion are an inspiration to us all!

 

Liz was the winner of the 2024 Woman in Energy Award at the industry’s flagship exhibition Solar & Storage Live Birmingham. She shares the secrets of navigating the energy industry and offers helpful career advice for other women working in renewables. Liz also discusses why Segen has at times had a 60% female team when the renewables sector is typically male dominated.

 

She spoke to Carly Weller of Electrical Contracting News (ECN) about Segen, solar, diversity, and the Women in Energy Award. The question and answer session was first published on 

You can read the full interview on the Issuu website:
Read more>>

 

*The Solar Taskforce was established to drive forward the actions needed to meet the government’s ambition to achieve clean power by 2030.

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